Fortinet is looking for Network Security QA Engineer to join the EMEA Customer Readiness Testing team in Sophia Antipolis Technical Assistance Centre, France . This is a technical role, delivering post-sales testing service to key customers.

The Customer Readiness Testing team performs tests designed to specifically replicate the customer environment in which the Fortinet products are used with the end goal to improve the confidence in our released software builds.

The position requires candidates with strong experience in network security (preferably in technical support or QA role) and, based on testing requirements and customer data, the ability to set up testing environments, to define and execute test cases, and to detail the test results in service reports delivered to customers.

The position entails an excellent ability to clearly write all detailed information and to understand and interpret written information.

Responsibilities :

Implementation of customer projects - Testing of Fortinet products deployed in production environments - following the CRT processes
Thorough understanding of the testing requirements and customer information detailed in the project proposal
Writing project related documents (Topologies, Test Plan, Methods of Procedures) with any required technical architecture diagrams
Provisioning of the System Under Test to reproduce the customer environment on CRT Data Center equipment
Configuring the traffic generators (FortiTester / Spirent / Ixia) to simulate traffic alike the traffic monitored in customer production environment
Define and execute some test cases based on the testable requirements
Technical investigation of problems involving Fortinet products
Follow-up with R&D departments to resolve product issues
Documenting all test results in a test report to deliver and present to customer at the end of CRT campaign
Administration of Traffic Generators (FortiTester / Spirent / Ixia)
Improve and maintain CRT application flows catalog
Provide post-mortem TG usage experience and update TG database
Vendor relationship with feature requests and product enhancement
Follow up actuality and propose new solutions emerging in the application simulation world
Provide support to customer projects by handling JIRA TG incidents/issues until resolution
Interface with vendor support and follow up external tickets and escalations
Participating in SDN development
Creation of technical documentation and bulletins to improve Fortinet CSS and CRT knowledge bases
Develop core competency on Fortinet’s product line and technologies
Work closely with Support organizations
Qualifications
Strong understanding of data networking protocols, specifically TCP/IP, routing and switching is required
Very good presentation and technical documentation skills
Good troubleshooting skills with a structured approach to problem solving
Strong knowledge of application and security testing tools for physical network infrastructure (Spirent and/or Ixia network and security traffic generators)
Experience with security products firewalls, IPsec, IDS/IPS, Anti-Spam, AV
Good understanding of Web application concepts, security and vulnerabilities
Work experience with Fortinet products an advantage
Positive, communicative and customer-oriented attitude
Ability to work in multicultural team environment
General knowledge of software testing an advantage
Scripting knowledge an advantage
Educational and Experience Requirements:
Five years or more experience in network security (technical support or QA)
Graduate of network and security engineering school
Advanced knowledge of English (written and spoken), other languages are an advantage

Network Security QA Engineer

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